By Raffique Shah
June 11, 2023

I never thought the day would come when I would find it necessary to write a column like this—coming down like the proverbial tonne of bricks on a financial institution that thousands of patriots like me breathed life into well before it was born, and certainly before the people who currently occupy its management chairs were even ideas, far less born.

But after my experiences over the past few weeks, and listening to other customers complain, I felt compelled to raise the issues in the public forum.
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